Map Reading practice - improves your ability to read maps quickly and effectively, calculate routes and follow directions.Data Entry practice - enhances your data entry skills by helping you enter accurate data under time pressure and while responding to emergency messages.Decision-Making practice - improves your knowledge and ability to send the right emergency service to any given incident.On this page we will review all the information you need to know before your exam, and introduce you to our specialized CritiCall test prep - including practice tests and full score reports for every element of the test: It measures a variety of skills and cognitive abilities crucial to your success on the job, and to pass you will have to be well-prepared. CritiCall is a challenging assessment that you will have to pass to fulfil your goal of becoming an emergency dispatcher.